We are also transitioning to remote installations and repairs wherever possible
Providing comprehensive personal protection equipment for our in-home installation and repair technicians, including disposable gloves, disposable surgical masks, boot covers and hand soap/sanitizer.Closely following the lead of global, national and provincial health authorities and working hand-in-hand with our Medical Advisory Board of experts in occupational health and safety, public health, TELUS Health and infectious diseases to make informed and timely decisions to help keep us all safe.Strongly advising our team members who have the ability to work from home to exercise that option, and providing them with the tools they need to remain connected and productive.Providing top up payments for all retail team members and call center agents affected to ensure that they continue to receive their average monthly wages and any performance pay during this challenging time.The bottom line for me is that considering their television services are IPTV, it's a fucking joke that they're trying to nickle and dime their clients with metered internet usage.Our highest priority is keeping our team members safe, informed and connected. Magically, the charges were reversed.Īnyway, I'm getting off topic a bit. She made one phone call and sent one letter on my behalf. My cousin's wife is a partner in one of the larger Bay Street lawfirms that specializes in contract law. For whatever reason, Telus claimed that the contract months remaining didn't belong to her because she didn't buy the contract-they belonged to me, so they tried to stick me with an almost $500 bill for a phone that I hadn't been responsible for for several months. About half a year or so later though, she moved to Montreal and cancelled her Telus plan with over two years left on the contract. We broke up in the meantime, and after a couple of months of cajoling them, finally got her on her own damn bill since she wasn't paying her half like the loser she is. I purchased it on a 3 year contract along with my then girlfriend's (yes, I was a stupid, stupid man). That is the value of saying fuck you to their free TV and Xbox in exchange of a handcuffing contract when I signed up. Should I ever be charged anything over, I'll just call customer retention and demand compensation and a rollback.
I was far under my 250GB limit, but when I look at past consumption months, I was averaging about 60-70GB per month until last month when I was metered at almost 100GB, despite not changing my internet behaviour.Įither their metering became better, or they're just making up numbers. I'm with Telus and I noticed this on my bill too.
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